BMR Contracting Review

I called BMR contracting on a Saturday (3/8/25) at 9am due to my furnace not lighting. By 11 o clock they were at my house and assessing the problem. The gentleman that arrived was efficient and knew what He was doing. He not only assessed the issue but he also helped my husband learn more on how to maintain it. Come to find out we needed an entire new furnace. They gave me options on what and how I wanted to do things. They were upfront about the price. They allowed us a few days to decide what we wanted to do. In the meantime they helped keep our furnace running for three days in the meantime. They showed up the following Tuesday (3/11/25) around 9am to install my new furnace. They were honest and quick. They even removed my old furnace and cleaned up their mess. They didn’t charge me extra added fees like most companies. Anytime they needed different parts or changed the plan they let me know immediately. The entire process was quick, honest and fair. I highly recommend this company as they actually care about the people they are doing work for. I’m impressed beyond belief. The owner even personally drove to my home after the project was completed to make sure I was 100% satisfied with the work. Come to find out they do everything, small or big! I will most definitely call them for future projects and recommend them to other people I know. My new furnace is efficient and running smoothly. I found them by accident on Google and I’m happy I did. From start to finish they were more then happy to help do whatever it is that I wanted or need done at that time. I’m feeling thankful and grateful that things ran so smoothly and it’s all thanks to them!

Excellent experience with BMR Contracting! The employees show the highest level of professionalism. Attention to detail and customer-oriented approach create a pleasant impression. This is a company that I recommend to anyone who values quality, reliability and excellent service.

I hired BMR Contracting (Roger Doyle) from Utica, NY based upon the BBB rating of 96% and good reviews on YELP. I just bought a new home and it needed some repairs. I contacted Roger Doyle with BMR and he came out quickly. He said he could start right away during peak time for contractors. That should have been a red flag to me, but I missed it because I was grateful to have the work done right away. That is one of the many RED Flags I should have caught, but didn’t. I am a single retired woman and I don’t know anything about the “Contractor” world and I had no family to help. From the beginning there was bad communication after they got my down payment.
I originally hired BMR to remove a tub/shower and replace it with a standup shower and repair the floor under the shower due to rot and fix the drain plumbing in the basement from the sink, shower and toilet. The shower they installed was the cheapest plastic unit you can buy and a standard toilet they replaced. They kept the original vanity sink and replaced the faucets.
I wanted manufactured flooring throughout my house. Roger Doyle kept asking for more money for materials and down payments for work to be done. I wouldn’t get invoices for some of this because because they would ask me on the day they “needed to get the stuff.” I have asked several times to get receipts and still haven’t received them months later. Roger showed me samples of flooring and I picked out one, but they installed something totally different; the cheapest flooring available, 1/4 inch vinyl plank flooring and didn’t even install the color I picked! The flooring is warping and buckling. BMR subcontracted a galvanized chain link fence and replaced a small beam above my fireplace and did a little drywall finishing repairs and a couple minor things.
I felt rushed and taken advantage of, but they were already on site and I needed to move in because I had to get out of my other house that I sold. I didn’t, at the time, know how much I had given them until they were finished and I went through my finances. I knew I was giving Roger a lot of money, but I didn’t know how much this stuff costs and I trusted them. After looking at what I gave Roger, I thought it was a lot for what was done. I asked a friend, who is a contractor, if he thought that I got a fair price for the money. He about had a heart attack and got really mad that someone would take advantage of me like that! Roger ended up taking my life savings!
I ended up giving Roger Doyle, BMR Contracting, over $100,000 for a job that shouldn’t have been over $25-$30K MAX. This price was given to me by several contractors. DO NOT use these Criminals! You will regret it!